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Frequently Asked Questions

Please reach us at  if you cannot find an answer to your question.

We advise against receiving a Head Spa Cleanse with hair extensions. We suggest returning for a visit once the extensions have been removed.


We recommend scheduling appointments at least once a month for a more mild scalp buildup, but based on your scalp's condition and its tendency to accumulate buildup, dryness, and flakes we can possibly recommend it every  two weeks. Buildup is common and inevitable, and without a deep scalp cleanse in your hair routine, your scalp can suffer. The scalp is full of hair follicles and oil glands. When these follicles or pores become clogged with dirt and oil, it can result in excess build up, flakiness, itchiness, and acne. Even with good hygiene, scalp issues can occur, as sweat, oil, and dirt buildup from improper or incomplete washing can clog pores.


Currently, we do not offer couple or group sessions. Our space was designed to provide a more intimate and personalized experience. However, this doesn't imply that we won't consider expanding to offer these sessions in the future.


Disclosure

As head spa professionals, our expertise lies in deep scalp cleansing and sourcing high-quality products to leave your scalp clean, and your hair refreshed and rejuvenated. However, it's important to note that we are not medical doctors. Therefore, we are not qualified to diagnose severe scalp issues such as psoriasis, severe scalp dryness/flakiness, hair thinning, hair loss, etc. For proper diagnosis and treatment of such conditions, we strongly advise individuals to consult a licensed dermatologist or a qualified medical doctor specializing in scalp and hair conditions.


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